Privacy Policy

Lau Sincere ("we", "us") respects your privacy. This policy explains how we collect, use and protect your personal data when you use our website and booking services, in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

Information We Collect

When you make a booking or enquiry, we collect your name, phone number, email address, vehicle details and appointment preferences. We also collect standard technical data such as IP address and browser type for security and analytics.

How We Use Your Data

Your data is used to process bookings, coordinate with the workshop you selected, contact you about your appointment, respond to enquiries, and improve our services. We do not sell your personal data to third parties.

Data Sharing

Booking details are shared only with the workshop you select, strictly for the purpose of fulfilling your service appointment.

Data Security & Retention

We apply reasonable technical and organisational measures to protect your data, and retain it only as long as necessary for the purposes above or as required by law.

Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us using the details on our Contact page.